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FAQ

  • What is your ​Secure Ordering and Payment Options?
    Security of personal information is a top priority of atgaccessories.com and we are committed to ensuring that your shopping experience is done is a safe and secure manner. atgaccessories.com uses Secure Socket Layer (SSL) technology to encrypt and protect credit card and other sensitive information as transactions are being processed online. You are responsible for keeping the confidentiality of your password and account information. By registering, you do agree to take responsibility of all transactions and activities that occur under your account. We ask that you do not to share your password and account information with anyone. All information provided will be used by our personnel to fulfill orders, payment processing of orders and for customer support.. All Things Girly will take necessary steps to make sure that your information is secure and follow in accordance with our privacy policy'
  • What is your Payment and Shipping Policy?
    Customers are responsible for any applicable shipping and handling charges. "Any" package that are returned or shipped with incorrect shipping information by the customer will be subject to additional shipping charges. We do not accept P.O. Boxes as a shipping address except to those shipping to Puerto Rico or Hawaii. We do not guarantee that all the requested items are in stock and may ship without any notification. Please leave us a comment if you need to be notified. The store credit will be issued to customer's account with any out of stock items or adjustment of shipping fee. We are not responsible with any lost package with no signature required on delivery. ​
  • What is your Private Policy?
    All Things Girly has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website. We take your privacy very seriously and our policy in a nutshell is that we will never sell, loan, rent, or disclose your private information. Your information will only be used to fulfill orders for our products and services • Account and Password You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. ("www.atg-cosmetics.com") reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
  • What is your Returns and Refund Policy?
    Unfortunately, we do not offer exchanges/replacements at this time for any damage/non-damage returns but you can use the store credit that will be refunded to your account to repurchase the items! Any returns will be issued as a store credit to the Customer's account. Customers must email us at: info@Allthings.girly@yahoo.com within 7 days of receipt along with the order number and the item number(s) for any damaged items to get a Return Merchandise Authorization (RMA) number and further instructions on returning the damaged items. Any return without a Return Merchandise Authorization Number (RMA) and copy of the invoice will not be eligible for return! There will be a 30% restocking fee for any non-damaged item returns and/or cancellation on processed orders. All Sunglasses, Hosiery, Socks, Bra's are final sale! No exchange or return's can be done for these items. Customers are responsible for shipping fees on non-damaged item returns. We offer shipping reimbursements on returns for damaged items but the reimbursement amount may vary. Please use only USPS First Class Mail for any returns as we will not be responsible for any signature confirmation or shipping fees exceeding our reimbursement amount we have advised via our RMA reply e-mail. Returned items that have missing parts and/or original packing will not be eligible for return! A copy of the invoice must be included in the package being returned with the damaged/non-damaged item numbers circled/highlighted along with a brief description explaining the reason for return. Please follow all the rules for returns as All Things Girly. will not be responsible for anything returned without the proper procedures taken. Thank you. ​
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